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About 1st Place Plumbing

A residential plumbing company serving Gwinnett County and metro Atlanta.

Call (770) 800-7563 Request a free estimate Mon–Sat 7am–7pm · Free estimates

What you can expect from us

  • Free estimates. No dispatch fee, no trip charge.
  • We call or text before we head your way, so you're not stuck waiting around.
  • One flat price, in writing, before work starts. If the job runs long, that's on us, not your bill.
  • If we open something up and find a surprise, we stop and show you before anything gets added.
  • Floors covered, work area cleaned up, and the old unit hauled away when we replace something.
  • A lifetime workmanship warranty, written on your invoice.

And if the honest answer is that you don't need the work, or that a cheaper repair will do, that's what you'll hear. We'd rather earn the next call than pad this one.

How pricing works

We're a flat rate company. We look at the job, quote the whole project, and you approve the price before we start. The quote covers the labor, the materials, and the cleanup. Permits are billed at cost, with no markup. You won't find prices on this site because the same repair can be a very different job from one house to the next, and we'd rather look first than guess.

We also offer financing on bigger jobs, so a failed water heater doesn't have to wait on payday. Checking your options doesn't affect your credit score. More about financing.

What we don't do

Pool plumbing, septic work, bathroom remodels, irrigation, sheetrock repair and flooring repair. We replace fixtures, valves and supply lines as part of normal plumbing work, but we're not a remodeling contractor. If you call about one of these, we'll say so right away and point you toward somebody who does that work.

Lifetime Workmanship Warranty

Every job we complete is backed by a lifetime workmanship warranty. If our workmanship ever fails, we return and make it right at no charge. Any condition that limits or voids the warranty is explained to you upfront, before work begins.

LifetimeWorkmanship on every job we complete.
12 monthsMain lines we camera-inspect. If the same line fails within 12 months, we return at no charge.
90 daysDrain clearing. If the drain we cleared stops up again within 90 days, we re-clear it at no charge.

The warranty is written on your invoice.

Where we work

Covering Gwinnett and the surrounding metro Atlanta counties.

  • Gwinnett County — Lawrenceville, Snellville, Duluth, Suwanee
  • Walton County — Loganville, Monroe, Social Circle, Walnut Grove
  • Barrow County — Winder, Auburn, Bethlehem, Statham
  • DeKalb County — Decatur, Tucker, Stone Mountain, Dunwoody
  • Fulton County — Atlanta, Roswell, Sandy Springs, Alpharetta
  • Forsyth County — Cumming, Big Creek
  • Cobb County — Marietta, Smyrna, Kennesaw, Powder Springs
  • Rockdale County — Conyers
  • Newton County — Covington, Oxford, Mansfield
  • Clarke County — Athens

See every city we cover

Frequently Asked Questions

What does flat rate actually mean?

One price for the whole job, agreed in writing before we start. If it takes us longer than we planned, the price doesn't change.

Do you charge for the estimate?

No. Estimates are free, and there's no obligation.

What if you find something worse once you've opened it up?

We stop and show you, then quote that part separately. Nothing gets added to your price without your OK.

Why won't you give me a price over the phone?

Because we'd be guessing. The same repair can be a different job in a different house, so we look first and give you a real number.

Do you charge extra for evenings or weekends?

We work Mon–Sat 7:00am – 7:00pm, and the price is the price within those hours. Emergency calls outside them are returned as fast as we can get to them.

Need a plumber in Gwinnett or metro Atlanta?

(770) 800-7563 Request an estimate